E.R.P. Application Management Outsourcing

Italsystem s.r.l. provides complete Application Management for legacy systems.

Italsystem performs the following activities:

• Corrective Maintenance
• Adaptive Maintenance
• Evolutionary Maintenance

using most innovative Software Engineering criteria.

The benefits ensuing consist, above all, in obtaining a more efficient performance of the software life cycle.

In an continuous performance improvement, Italsystem considers factors of highest priority:

• Do not upset the existing
• Provide a real benefit
• Realize an enrichment of capabilities
• Simplify operation procedures
• Ensure compliance of procedures with the revised software specifications and features contained in the documentation of analysis agreed with the customer
• Ensure the proper functioning of the revised procedures, as established by formal request for assistance from the customer or verbal warning
• Handle requests